Privacy policy

PRIVACY POLICY
Last Updated: November 10, 2026

This Privacy Policy explains how personal information may be collected, used, shared, retained, and protected when customers interact with the lizelmivo online store at https://lizelmivo.shop.

1. INFORMATION COLLECTED

Depending on the services used, we may collect the following categories of personal information:

- Names, telephone numbers, and email addresses.
- Billing addresses and delivery addresses.
- Order numbers, transaction records, and purchase history.
- Customer account details where applicable.
- Customer support communications and return or refund requests.
- Device details, browser information, IP addresses, and website interaction information.

Full payment card details are processed through authorized payment service providers. We receive payment and transaction records necessary for order administration and refund handling.

2. PURPOSES OF USE

Personal information may be used to:

- Complete purchases and verify transactions.
- Prepare orders and coordinate shipping.
- Communicate confirmations, delivery updates, and service messages.
- Handle cancellations, returns, and refunds.
- Investigate order issues and respond to customer requests.
- Protect against fraud and misuse.
- Maintain website functionality and improve the customer experience.
- Deliver marketing messages where permitted by law.
- Comply with applicable accounting, tax, and legal obligations.

3. LAWFUL PROCESSING

Where applicable privacy laws require a legal basis, processing may be based on contract performance, legal compliance, legitimate interests, or consent.

4. COOKIES AND WEBSITE TECHNOLOGIES

Necessary cookies may enable secure checkout, shopping cart functions, and essential store operations.

Additional analytics, advertising, or personalization tools may be used where configured on our website.

Where required, we will request consent before enabling non-essential cookies or similar tracking technologies.

Customers may adjust available preferences through website privacy controls and browser settings.

5. THIRD-PARTY SERVICE PROVIDERS

Information needed to deliver our services may be shared with Shopify, payment processors, order fulfillment partners, shipping carriers, customer support services, fraud prevention vendors, and configured analytics or marketing providers.

We may also disclose information when required by law.

6. SHOPIFY'S ROLE

Our online store uses Shopify's e-commerce platform.

Shopify may process personal information as part of providing its services and for purposes described in its applicable privacy notices.

For additional details, visit https://www.shopify.com/legal/privacy.

7. INTERNATIONAL TRANSFERS

Personal information may be accessed or processed outside the customer's country of residence.

Where required by law, appropriate international transfer safeguards will be used.

8. INFORMATION SECURITY

We use reasonable organizational and technical safeguards designed to reduce the risks of unauthorized access, disclosure, alteration, and loss.

No internet-based information system can be guaranteed completely secure.

9. RETENTION

Personal information is retained as reasonably necessary to complete transactions, support customers, resolve disputes, prevent fraud, maintain required records, and comply with legal obligations.

10. PRIVACY REQUESTS

Depending on applicable law, customers may have rights to access, correct, delete, restrict, or transfer qualifying personal information.

They may also withdraw consent, object to certain processing, or exercise relevant rights concerning advertising-related data use.

Identity verification may be required before some requests can be fulfilled.

11. UNITED STATES STATE PRIVACY LAWS

Customers residing in certain US states may have additional rights when relevant state privacy legislation applies to the actual store operator.

12. UNITED KINGDOM DATA RIGHTS

Eligible UK customers may exercise rights under the UK GDPR and applicable related laws.

Individuals may also lodge complaints with the UK Information Commissioner's Office.

13. MARKETING PREFERENCES

Promotional email recipients may unsubscribe through the instructions in those emails or by contacting customer service.

Communications necessary to complete an existing transaction may continue.

14. CHILDREN

The store is not intended for children making independent purchases, and we do not knowingly collect children's information contrary to applicable law.

15. POLICY UPDATES

We may revise this notice to reflect changes in our technology, service providers, business operations, or legal duties.

The updated policy will be posted on our website.

16. PRIVACY CONTACT

Store Name: lizelmivo
Official Website: https://lizelmivo.shop
Customer Service Email: jaydinorsalcar@outlook.com

PUBLICATION CHECK: Insert the verified identity and authorized physical address of the actual data controller. Before publishing, confirm actual cookie categories, consent settings, data sharing, marketing practices, retention periods, vendors, and international transfers.