Shipping policy
SHIPPING POLICY
Last Updated: November 10, 2026
At lizelmivo, we aim to provide clear information about how orders move from checkout to delivery. This policy applies to purchases made through https://lizelmivo.shop.
1. ORDER PREPARATION
Orders are generally processed within 2–3 business days following payment confirmation.
Business days exclude weekends and US public holidays.
During this period, an order may undergo payment checks, product preparation, packaging, and transfer to the shipping carrier.
2. ESTIMATED TRANSIT PERIOD
After dispatch, estimated shipping transit is 20–45 calendar days.
The 2–3-business-day order processing period is separate and additional.
Arrival times are estimates. Carrier disruptions, customs procedures, severe weather, public holidays, and other circumstances may influence actual delivery.
3. DELIVERY COUNTRIES
We primarily serve customers in the United States and the United Kingdom.
Available destinations will be displayed at checkout.
4. STANDARD SHIPPING COSTS
Free standard shipping applies to orders where the merchandise subtotal is strictly greater than $30 USD.
For merchandise subtotals of $30 USD or less, any applicable shipping cost will be presented before payment confirmation.
No undisclosed delivery fees will be added after checkout.
5. DUTIES, CUSTOMS, AND TAXES
Customers will not be required to pay import duties, customs clearance charges, or delivery-related taxes in addition to the disclosed checkout total.
Where necessary, the seller will arrange or cover those charges.
Applicable US sales taxes, UK VAT, and other import obligations will be handled according to relevant laws.
6. TRACKING YOUR SHIPMENT
Tracking details may be available after your parcel has been dispatched.
Email jaydinorsalcar@outlook.com with your order number and checkout email address to request an available tracking number or a shipment update.
Our support team will assist with available carrier information.
7. DELIVERY INTERRUPTIONS
Delays may occur due to transport disruptions, customs processing, weather conditions, public holidays, or incorrect delivery details.
If your delivery is overdue, please contact us.
For UK orders, the extended delivery period must be clearly disclosed and agreed with customers before purchase confirmation.
Statutory rights concerning delayed or undelivered orders remain unaffected.
8. MISSING AND LOST PACKAGES
If your shipment is missing or confirmed lost, email jaydinorsalcar@outlook.com with your order number and relevant details.
We will investigate with the carrier and arrange a replacement without additional cost or an appropriate refund in accordance with applicable consumer protection laws.
9. SHIPPING ADDRESS CHANGES
Please check your address carefully during checkout.
If a correction is necessary, contact customer support promptly. Modifications cannot be guaranteed once an order has shipped.
10. SEPARATE DELIVERIES
Orders containing multiple products may arrive in more than one package.
Customers will not incur additional shipping charges solely because an order is divided into separate shipments.
11. CONTACT
Store Name: lizelmivo
Official Website: https://lizelmivo.shop
Customer Service Email: jaydinorsalcar@outlook.com